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If the answer is not empowering, the delivery is incomplete

The truth can’t always be delivered in a positive package, but with creativity and intelligence, it can always be disclosed in a way that presents the listener with options.

Good news doesn’t need to be exaggerated, but it is also true that bad news doesn’t have to paralyzing.

At least that’s the way I see it.

Cheers,

T.K. Coleman

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