I have a colleague who sends handwritten “thank-you” notes for nearly anyone who does him a big favor.
I have a colleague who’s no less than 10 minutes early for every single meeting.
I have a colleague who always makes it a point to tell someone “great job” and “I appreciate it” when someone completes a task for him.
I don’t know anyone who’s ever been fired for failing to do the above things.
These things are, strictly speaking, unnecessary. And that’s why they’re so valuable.
The less it’s demanded, the more it’s appreciated.
If you want to create extraordinary results, make the things that are unnecessary for most people the things that are necessary for you.
The greatest opportunities lie in doing the little things that you don’t technically have to do.